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Giselle Tran advocates for content’s pivotal role in the relationship between global businesses and their customers. From technical writer to content ops and localization expert, her scope spans the full content lifecycle, including infrastructure, design, management, localization, delivery, and measurement. She focuses on crafting customer-centric experiences at scale, blending people, processes, and technology to break down barriers between source and localized content and draw strengths from all teams.
Happy International Women’s Day! In this special Globally Speaking episode, our host Amanda Newton, President of Global Content Services at RWS, sits down with three remarkable leaders in AI and technology:
• Pia F. Bresnan, Senior …
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